Spa, Dine, Relax

To aid social distancing measures and to avoid disappointment, we recommend pre-booking meals and spa services, including hydrotherapy and pool times.

Questions?

Below you will find some commonly asked questions. For more in depth answers, please visit our FAQ pages or contact us and we will be happy to help.

  • We are committed to operating to the highest levels of health and safety vigilance, providing you with the safest, most comfortable and flexible experience whilst enjoying the high standard of service expected of Careys Manor Hotel & SenSpa.

    We have devised a health and safety program in accordance with the HM Government, Public Health England and specialist advice from UK Hospitality – our support partner. Due to the constantly changing nature of this guidance, our internal operating practices and procedures will be continuously reviewed and updated as necessary.

    Read more about our ‘Covid-19 Secure Pledge’ so that you can stay with confidence.

     

  • A deposit equivalent to the value of the first night’s stay will be taken at the time of booking.

    Should you need to cancel your booking, the deposit is fully refundable until 28 days prior to the booked arrival date for stays between October and March and 14 days for stays between April and September.

    Changes following this time, and up until 48 hours prior to arrival, the deposit will be held on your account for 365 days to allow you to rebook your stay for a later date.

    Changes within 48 hours of arrival will result in the deposit being forfeited as a cancelation charge.