SenSpa Facilities

SenSpa is home to over 22,000 square feet of spa with some of the most extensive facilities in the UK.

Focusing on the health of the mind, body and spirit, SenSpa combines state-of-the-art spa facilities with authentic Thai therapies and mouth-watering Thai cuisine, to create a haven of relaxation.

Leisure Facilities

For energising workouts or relaxing poolside with a good book, SenSpa's leisure facilities are offered complimentary to all to all hotel residents and spa day guests.


Below you will find some commonly asked questions. For more in depth answers, please visit our FAQ pages or contact us and we will be happy to help.

  • 7am to 9pm Monday to Friday

    7am to 8pm Saturday and Sunday.

  • To book your spa experience at SenSpa you can book online, or you can call or email our reservations team. They can book everything for you in advance, from upgrades to use the spa facilities if you are a hotel guest, to treatment visits and spa breaks.

    Once you have booked we will request that you complete a health questionnaire at least 24 hours prior to arrival.

    We will send you your spa itinerary which will indicate your arrival time and your programme for the day.


    Reservations Opening Times

    8am – 6.30pm Monday to Friday

    9am – 6.30pm Saturday and Sunday


    Tel: 01590 624467


  • Please feel comfortable to where what you feel comfortable in.

    You can wear your bathrobe in all areas of the spa including the Zen Garden Restaurant during lunch.

    If you are dining in the evening at The Zen Garden Restaurant, the dress code is smart casual so please bring a change of clothes for dinner.

    Swimwear must be worn at all times in the hydrotherapy or pool areas. Please feel welcome to wear your own non-slip pool shoes in and around the spa, or you can purchase non-slip pool shoes from the spa reception.

    You can go to your treatment in your bathrobe or wearing whatever you feel most comfortable in. For full body massages, body scrubs and body wraps, your therapist will ask you to remove all your clothing except for your underpants, or they can give you paper underwear, depending on your preference. For facials and head massage you will be asked to remove your top, and for women to lower their bra straps.

  • Yes please. Treatments and spa days are often booked well in advance, so to avoid disappointment we advise that you book your visit so we can prepare for your arrival and ensure it is a most relaxing spa experience.

    Please note: There are social distancing measures in place throughout the hotel and spa, therefore the use of the spa facilities, swimming lanes and all treatments must be booked in advance as we cannot guarantee availability on the day. Find the list of treatments here so you can decide on the best treatment for you.