Whether you are thinking about a career in hospitality or looking to continue on your career path, let us introduce you to some of your potential new team mates...

James Hiley-Jones - Managing Director, Greenclose Hotels
Managing Director

James Hiley-Jones

James began his career in the 90s on Careys Manor's trainee management programme. Following that, James gained further experience at a series of 4 and 5 star hotels, before returning to take the reins of our sister hotel the Montagu Arms in 2001. James then took on the challenge of General Manager at Careys Manor in August 2004 to coincide with the opening and launch of the £6 million spa, SenSpa. Now Managing Director at our parent company Greenclose Hotels, James is continually striving to improve hotel standards and maintain Careys Manor's title as one of the highest ranked 4 star hotels in the country.

Area General Manager, Steve Woodrow at Careys Manor Hotel & SenSpa
General Manager

Steve Woodrow

Steve came to Careys Manor from the Solent Hotel and Spa in Fareham, where he was general manager for five years, overseeing a 117-bedroom hotel, 13 meeting rooms, and a 1 rosette restaurant and bar and spa. Steve also opened a new £5m 54-bedroom Lodge expansion at the Thwaites-owned hotel, which won AA Hotel Group of the year 2017-18.

Thai remedial massage therapist, Vassana Chuchat at SenSpa at Careys Manor Hotel.

Vassana Chunchat

Vassana came to SenSpa from the Mariott Hotel in Phuket, Thailand which is where her love for therapy began. Having joined in 2005 Vassana says that the supportive environment, from her managers and team, along with her passion for therapy has kept her at SenSpa all these years. A keen rambler, Vasanna loves to explore the New Forest and enjoys the peace and tranquillity that the forest brings.

Wedding Coordinator, Francoise Gysemans at Careys Manor Hotel & SenSpa
Wedding & Function Sales Manager

Françoise Gysemans

Françoise has vast experience working in the hospitality industry from running her own restaurant to working on reception and becoming a wedding co-ordinator. Françoise joined Careys Manor as Wedding and Special Events Co-ordinator in 2002. Since then, she has planned thousands of weddings from intimate gatherings to larger themed events, not to mention the hundreds of special events from baby showers to golden wedding anniversaries.

Spa Director, Lina Lotto at Careys Manor Hotel & SenSpa
Spa Director

Lina Lotto

With a lifelong interest in holistic health and wellbeing, Australian-born Lina has worked in spa development, management and marketing in Asia, Australia and the UK. In Thailand, Lina was spa consultant to the Dusit International Group and was made programmes director on the board of the Thai Spa Association in 2003. Lina came to the UK in 2004 to set up the new £6 million SenSpa at Careys Manor Hotel in Brockenhurst.

Spa Training Manager, Tina Herridge at Careys Manor Hotel & SenSpa
Therapy and Training Manager

Tina Herridge

Tina, winner of Body Therapist of the Year (British Spa and Beauty Awards 2009), has been with SenSpa since it opened in 2004. After becoming Senior Therapist, Tina furthered her training by attending Wat Po in Bangkok, the first official Thai massage school in Thailand. On her promotion to Head Therapist, Tina undertook further training in management and a diploma in teaching which led to her becoming SenSpa’s Therapy and Training Manager.

SenSpa Spa Operations Manager, Jermaine Lee, sits outside in Zen Garden courtyard smiling
Spa Operations Manager

Jermaine Lee

Jermaine is our Spa Operations Manager and brings with him 15 years of experience. In his last management role, he was awarded 'Best Gym' in the Cambridgeshire Prestige Awards 21/22. With a special interest in holistic wellbeing and outdoor fitness classes and bootcamps, Jermaine is also training to be a Reiki practitioner. His love of the New Forest first attracted him to SenSpa's New Forest location, and he is looking forward to this new chapter with us.