Job Vacancies

Room Attendant

Type –Full time/Part time  (30 hours per week) to include weekends. Flexibility is an advantage.

Salary – £12.21 per hour + service charge tips

Reports to – Head Housekeeper

Location – Careys Manor Hotel. Situated 5 minutes’ walk from Brockenhurst Village and train station with excellent rail links to Bournemouth, Southampton and London. The New Forest is a lovely setting with ponies, deer and other animals roaming throughout the Forest and its villages, and beautiful surroundings.

The Housekeeping department forms the backbone of any hotel operation and plays a critical role in delivering the perfect guest experience. We are seeking a Room Attendant to join our friendly and professional housekeeping team and help maintain our high standards of cleanliness.

You will be joining a team of around 10 Room Attendants/Linen Porters, all reporting into the Head Housekeeper.

Our ideal candidate will have:

  • A focus on customer service and the guest experience
  • Attention to detail
  • Ability to prioritise work to time critical deadlines
  • Motivation to work alone at times
  • A friendly and positive attitude as well as good communication
  • A collaborative approach to teamwork
  • Good communication skills
  • Previous hotel or cleaning experience in a commercial environment would be useful, however full training will be provided

Main Responsibilities

  • Cleaning bathrooms with appropriate products
  • Dusting and vacuuming bedrooms
  • Removing rubbish and separating recyclable items
  • Cleaning tea making facilities and replenishing supplies
  • Replenishing towels, stationary, bathrobes, slippers etc
  • Completing section list and compiling laundry count
  • Comply with health and safety regulations including COSHH
  • Wear appropriate uniform and ensure that personal presentation is tidy and acceptable to guests
  • Greet guests in a friendly and professional manner
  • Be able to direct guests and have basic knowledge of hotel and facilities
  • Maintain an excellent level of customer service at all times
  • Follow company procedures and guidelines
  • Act in accordance with the Hotel’s fire plan
  • To take responsibility for the cleaning and checking of your allocated rooms.
  • You will be required to clean public areas at the end of cleaning your allocated rooms.
  • You may be required to clean staff accommodation rooms at tenancy end if requested.

Employee Benefits

  • up to £19,047 per annum plus service charge tips and annual salary review
  • Free off-peak use of the spa and gym facilities
  • Free meals on duty
  • Paid day off on your birthday
  • Training & development opportunities
  • Discounted group hotel stays, restaurants, spa services and products
  • Friends and family discounts
  • Referral bonus for introducing a friend
  • Enhanced annual leave for long service (5 years+)
  • Free access to an Employee Assistance Programme
  • Pension scheme
  • Free onsite parking

Apply Now