Guest Information

Arrival / Departure

Bedrooms are normally available from 3.00pm. On departure please settle your account and check out of your room by 11.00am after which time your temporary membership of the Careys Manor leisure club and SenSpa ceases.

Parking

Complimentary Car Parking is available onsite. One Tesla Universal Charger is available. 

Cambium

Breakfast
7.00am ­ 10.00am (Monday ­ Friday)
8.00am - 10.00am (Saturdays and Sundays)

Dinner
7.00pm ­ 9.30pm

Children

All Leisure and Spa facilities, including the swimming pool are for use by those aged 16 years and over.

Children aged 3 years old or under can stay for free using existing beds or own travel cot. Children under the age of 16 years old, sharing a room with adults will be charged at £35 per person per night including breakfast. Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel. Children under the age of 8 years old are not permitted to take dinner at Cambium, however, children are welcome in Le Blaireau and children over 12 are welcome at the Zen Garden .

SenSpa at Careys Manor Hotel

All guests at Careys Manor Hotel & SenSpa can enjoy complimentary use of the Leisure Club facilities. This includes use of the swimming pool, sauna, steam room, Jacuzzi and gym. All guests staying in the hotel can also upgrade to use the spa facilities in SenSpa including: a state of the art hydrotherapy pool experience showers, ice room, 4 thermal rooms and relaxation areas.

Please note: All Leisure and Spa facilities, including the swimming pool are available for use by those aged 16 and over and the Zen Garden Restaurant is available for diners aged 12 years and over. Use of the spa facilities and treatments must be booked in advance as we cannot guarentee availability on the day.

Terms and Conditions

Cancelation Policy

At the time of booking a deposit equivalent to the first night’s stay will become payable as confirmation. Full payment is taken as deposit for online bookings. This payment is non-refundable, however, should you wish to cancel and provided you have given 48 hours’ notice, the amount will be kept for 12 months to
allow you to re-book at a later date. Should cancellation be made less than 48 hours prior to your arrival date, no re-booking will be permitted. Multiple amendments to existing bookings will be subject to an administration charge. This cancellation policy does not apply to Christmas and New Year bookings
for which we require a full non-refundable payment at the time of reservation.

Reservations

Our Reservations Office is open 8.30am to 8.30pm Monday to Friday and 9am to 5.30pm on weekends and Bank Holidays. The office is closed on Christmas Day. Outside of these hours your call will be handled by our Reception Team and your enquiry will be dealt with as soon as the reservations office reopens. Our packages and best available rates can be found on our website www.careysmanor.com or www.senspa.co.uk

Saturdays are subject to a minimum of a two night stay. Minimum stay length restrictions will also apply on Bank Holidays, Christmas, New Year, Valentines and during local events.All offers are subject to availability and can be withdrawn at any time. All prices quoted are based on two adults sharing a standard room. Prices will vary depending on date and type of bedroom. Please use the 'Check Availability' button for up to date availability and prices.

Single rooms are subject to a supplement.

Complimentary stays awarded from loyalty card schemes or members incentives are available to redeem Sunday to Thursday and are strictly subject to availability, excluding bank holidays, Christmas and New Year.

Children

Children under the age of 16 are NOT permitted to use the Leisure Facilities or SenSpa. This includes the swimming pool, hydrotherapy pool and all wet areas as well as the gym and relaxation rooms.

Our Knightwood rooms or Oakwood rooms can accommodate a maximum of 2 adults with up to one child. Interconnecting rooms are subject to availability and must be requested at the time of booking. Children under the age of 16 years old sharing a room with adults will be charged £35 per person per night
including breakfast. Children in their own room will be charged full price. An extra bed or baby cot is available upon request but needs to be confirmed at the time of reservation to guarentee availability. Children aged 3 years old or under can stay for free using existing beds or own travel cot in our Knightwood or Oakwood rooms only.

The minimum age to dine in Cambium is 8 years old and 12 years old at The Zen Garden. Children of all ages are welcome to dine in Le Blaireau where a children’s menu is available.

Medical Advice

Should you wish to book treatments or use the spa facilities during your stay, for your own health and safety, you will be required to complete a health questionnaire. If you have had or currently have a medical condition or are pregnant, there may be restrictions as to which treatments you may or may not be able to receive. Our reservation teams will be able to discuss this with you, and in some instances, you may be asked to consult your doctor for written consent.

Prices & Availability

All rates quoted include VAT at the current rate. All our breaks and packages are subject to availability. Prices advertised are per night and based on two adults sharing a standard room. Supplements will apply for single occupancy rooms, room upgrades, on weekends, during bank holidays and local events.

Pets

With the exception of Guide dogs/ Assistance dogs Careys Manor Hotel & SenSpa operate a strict no pet policy.

Smoking

The hotel operates a strict no-smoking policy in all bedrooms and public areas. Breach of this policy will result in charges equal to any revenue lost from not
being able to re-let the room.

Accessability

Please read our accessibility statement here. Please contact the reservations team to discuss your requirements in more detail. Click here for more information about accessible facilities at SenSpa.
 

Greenclose Limited and our sister hotels

Careys Manor Hotel & SenSpa is owned by parent company Greenclose Limited, based in Lymington, New Forest. We have two sister hotels, the Montagu Arms in Beaulieu, New Forest and The Imperial Hotel in Wales.

For more information on Greenclose Limited and our sister hotels, please click on the logos below: 

Greenclose

Registered Office
Greenclose Ltd
Pennington House
Lymington
Hampshire
SO41 8AA
United Kingdom

The Imperial Hotel

The Imperial Hotel,
The Promenade,
Llandudno,
Wales,
LL30 1AP
United Kingdom

Montagu-Arms-Logo

The Montagu Arms Hotel
Palace Lane
Beaulieu
Hampshire
SO42 7ZL
United Kingdom

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