Learning & development at Careys Manor Hotel & SenSpa
Whatever your job role at Careys Manor Hotel and SenSpa, we want to give our staff every opportunity to achieve their full potential. Education partnerships and our membership of the Concord Management Development Programme, enable us to nurture talent and build the skills necessary for personal career development, as well as for the development of the business and the hospitality industry as a whole.
Careys Manor Hotel and SenSpa has achieved Investors in People status which recognises our continued commitment to developing our people. In 2015, this commitment was further recognised when we were awarded The Brockenhurst College Training & Development award and The New Forest Business Partnership Business of the Year award.
Our Commitment To You
We are committed to providing excellent levels of customer care and just as committed to providing our staff with the training they need to succeed.
Internationally recognised qualifications such as 'Welcome Host Gold' is offered to all staff as part of their induction training. This highly practical customer service course equips staff with skills that are immediately transferable into the workplace, including training in outstanding guest care, how to exceed expectations and be a great team player.
We work with a number of local schools and colleges to offer hospitality and catering apprenticeships to kick start your career as a chef, receptionist, bar tender and more. Training is delivered onsite at Careys Manor Hotel and SenSpa alongside hospitality experts, enabling our staff to acquire the skills necessary to deliver a seamless customer experience.
Case Study | Jeremy Whitworth
As a graduate from the Brockenhurst College Level 3 Supervisor and Management Apprenticeship, Jeremy is a shining example of how an apprenticeship can help you to grow and succeed within the hospitality industry.
We are active supporters of the Springboard charity which supports disadvantaged and underprivileged people by helping them back into employment within leisure, hospitality and tourism.
In 2013, a team of 12 members of staff from Careys Manor hotel and SenSpa and our sister properties, The Montagu Arms and The Imperial Hotel, cycled from London to Paris and raised over £7000 for the charity. We continue to raise money for Springboard by donating £1 from selected dishes on the menus at Cambium and The Terrace Restaurant.
For further information about starting a career at Careys Manor Hotel and SenSpa contact us online.