About Us

Awards

2022/23

  • Gold for ‘Spa & Wellbeing Experience of the Year’ – Beautiful South Awards 2023
  • Silver for ‘Large Hotel of the Year’ Beautiful South Awards 2023
  • AA Best UK Spa Award 2023
  • The Simpson Hilder Associates Award for Personal Achievement – Managing Director, James Hiley-Jones – New Forest Brilliance in Business Awards 2023
  • Tripadvisor Travellers’ Choice 2023
  • Bronze in Body Care (Rinse Off) for SenSpa Relaxing Body Wash – Free From Skincare Awards 2023
  • Finalist ‘Best Hotel (30+ rooms)’ – Muddy Stilettos Hampshire & Isle of Wight Awards 2023
  • Finalist ‘Best Day Spa’ – Muddy Stilettos Hampshire & Isle of Wight Awards 2023
  • Beauty Bible Awards – Body Wash – Bronze Winner & Beauty Steal 2023
  • The New Forest UK Green Leaf Tourism Scheme – Gold 2023
  • Gold in the ‘Spa & Wellbeing Experience of the Year’ category – The Beautiful South Tourism Awards 2022
  • Diner’s Choice 2022 – Cambium Restaurant – Open Table
  • Best Free From Skincare Product – Relaxing Talc Free Body Powder – Free From skincare Awards 2022

2020/21

  • Tripadvisor Travellers’ Choice 2020 & 2021
  • Open Table – Diner’s Choice 2020 – Cambium Restaurant
  • Beauty Shortlist Awards Finalist – Best Essential Oil Blend – SenSpa 100% Essential Oil Signature Blend
  • Beauty Shortlist Awards Finalist – Best Essential Oil Blend – SenSpa 100% Essential Oil Relaxing Blend
  • Beauty Shortlist Awards Winner – Editors Choice – SenSpa Sleep Therapy Relaxing Float Away Bath Soak
  • Beauty Shortlist Awards Winner – Editors Choice – SenSpa Therapy Sweet Dreams Bath Milk
  • Beauty Shortlist Awards Winner – Editors Choice – SenSpa Uplifting Daily Escape Body Wash

2019

  • Tripadvisor Travellers’ Choice 2019
  • Beautiful South Awards – Bronze for ‘Business Event of the Year’
  • Beautiful South Awards – Commended for ‘Large Hotel of the Year’
  • Open Table – Diner’s Choice 2019 – Cambium Restaurant

2018

  • Beautiful South Awards – Bronze for ‘Large Hotel of Year’
  • Tripadvisor – Certificate of Excellence 2018 – Careys Manor Hotel
  • Tripadvisor – Certificate of Excellence 2018 – Cambium
  • Tripadvisor – Certificate of Excellence 2018 – The Zen Garden
  • Tripadvisor – Certificate of Excellence 2018 – SenSpa

2017

  • Beautiful South Awards – Gold for ‘Venue & Business Tourism’
  • Beautiful South Awards – Silver for ‘Tourism Experience of the Year’ – SenSpa
  • Beautiful South Awards – Bronze for ‘Restaurant of the Year’ – Cambium
  • Beautiful South Awards – Bronze for ‘Large Hotel of the Year’
  • The Food Awards – Hotel Restaurant of the Year South – Cambium
  • Tripadvisor – Certificate of Excellence 2017 – Careys Manor Hotel
  • Tripadvisor – Certificate of Excellence 2017 – Cambium
  • Tripadvisor – Certificate of Excellence 2017 – The Zen Garden
  • Tripadvisor – Certificate of Excellence 2017 – SenSpa

2016

  • Beautiful South Awards – Gold for ‘Best Venue for Business Tourism’
  • Beautiful South Awards – Silver for ‘ Tourism Experience of the Year’ | SenSpa
  • Tripadvisor – Certificate of Excellence 2016

2015

  • Good Spa Guide Awards 2015 – Best Spa in the South-East
  • Conference & Hospitality Show Awards 2015 – Best Spa
  • Tripadvisor – Certificate of Excellence 2015
  • TripAdvisor – Hall of Fame 2015
  • The Food Awards 2015 (Finalist) -Best Hotel Restaurant
  • Hampshire Life Food & Drink Awards 2015 – Best Customer Service | Cambium
  • Beautiful South Awards 2015 – Business Tourism | Silver
  • New Forest Brilliance in Business Awards 2015 – Business of the Year
  • New Forest Brilliance in Business Awards 2015 – Brockenhurst College Training & Development
  • Best Loved Hotels Awards 2015 – The Pampered Guest (Best Spa)
  • Investors in People – Accredited Hotel
  • Hilden Style Awards – Finalist for Cambium

2014

  • Beautiful South Awards ­ Gold – Business Tourism
  • Beautiful South Awards ­- Highly Commended – Outstanding Customer Service Category Anna White
  • Trip Advisor – Certificate of Excellence 2014
  • Investors in People – Accredited Hotel
  • The Wedding Industry awards ­ Finalist – Best Event Team
  • Boutique Hotelier Awards – Restaurant Manager of the Year ­ Richard Naulleau
  • Boutique Hotelier Awards ­ Finalist – Front of House Manager of the Year ­ Mike Juszczak
  • The Hotel Cateys ­ Finalist – Concierge of the Year ­ Colin Parkes
  • The Good Spa Guide Awards ­ Best Spa in the South-East
  • Trip Advisor – Certificate of Excellence 2014
  • Natural Health Beauty Awards ­ Highly Commended – SenSpa Detox Body Wash
  • The Beauty Shortlist Awards ­ Winner – SenSpa Nourishing Body Wash
  • Professional Beauty Awards ­ Therapist of the Year – Sarah Soffe
  • World Luxury Spa Awards ­ Finalist ­ Best Luxury Hotel Spa
  • The Hotel Cateys ­ Finalist – Spa Professional of the Year ­ Tina Herridge
  • Investors in People – Accredited Spa